General Warranty Form

This form is for all warranty claims except for Ultra Residential Gas Boilers. To make a claim on an Ultra Residential gas boiler please use the Ultra Series warranty form.

Eligible products under general warranty include:

CGa
CGi
CGs
CGt
GV
PFG
Ultra Oil
WGO/WTGO
SGO
EG
EGH
Indirect Water Heaters
All Commercial Boilers (call Weil-McLain Canada for CP information)

This form must be completed in full.

Stating “defective” is not a sufficient reason for return. Please describe the nature of the defect.
CP number is mandatory. If necessary, call customer service for assistance.

If all required information is provided and/or digital photos have been emailed, item(s) may not necessarily need to be returned. In this case hold all product until credit or notification has been issued.

The following terms and conditions apply:

Part will be no charge if the boiler is still under warranty
Shipping is the responsibility of the end user. The part will be shipped prepaid and charge.
Labour is still the responsibility of the owner

Special order or non-stock items may not be returned.

Fields marked with a * are mandatory.

Contractor Information
Contact Name*
First Last
Company (Wholesaler)*
Address*
Street Address City Province Postal Code
Phone*
Email*
Customer Purchase Order
Shipping Address
If the customer has an account with a courier, please enter the name and account number below, otherwise the product will be shipped UPS prepaid and charge.
Courier
Courier Account Number
- Shipping address is the same as the customer address above.
Address
Street Address City Province Postal Code
Phone (Receiver)
Claim Information
Boiler / Tank Model*
- Ultra Gas Boiler
- Other Product
Select Model*
Please choose the model of your Weil-McLain product from the following list.
Select Model*
Please choose the model of your Weil-McLain product from the following list.
CP Number*
Look up a CP number for manufacturing date information. (Opens a new tab.) Please include the "CP" in front of the number.
Date of Installation (dd/mm/yyyy)*
DD slash MM slash YYYY

Parts List*

Enter the part(s) for which you are making the warranty claim. Find more information on parts and part numbers.

Stating "defective" is not a sufficient reason for return. Please state the nature of the defect.

Part Number	Briefly Describe Part	Reason for Return / Defect

Images
If you can, please attach up to three images showing the nature of the problem you are making a warranty claim for. This will help to expedite the replacement part. Images must be in either JPG or PNG format and must be under 5MB.
Drop files here or

Accepted file types: jpeg, jpg, png, Max. file size: 5 MB, Max. files: 3.
Homeowner Information
Name of Homeowner*
First Last
Address of Homeowner*
Street Address City Province Postal Code
Homeowner Phone*
CAPTCHA

General Warranty Form

Contractor Information

Shipping Address

Claim Information

Homeowner Information

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I have been installing Weil-McLain boilers for many years. The product is outstanding and the support I get from the staff is top notch... — Chris Coleman